常見問題

Monday to Sunday: 10:00 to 21:00 (last admission at 19:30).

Yes, the venue operates on a segmented entry system. Customers are advised to arrive on time according to their reserved session to enjoy the fullest possible time.

Yes. For safety reasons, all attendees must wear Super Sports Park anti-slip socks ($30/pair). The socks are reusable; you can bring your own socks with you on your next visit and won't need to buy them again.

Yes. All visitors must fill out and sign a safety waiver before entering.

Spanning over 50,000 square feet, it is the largest indoor sports park in Hong Kong. You can take the MTR to Olympic Station, exit A2 to Olympian City Phase 1, and then walk for about 10 minutes towards the Hong Kong Ocean Park Hotel and One Silver Bay. Alternatively, you can take a bus or minibus to Victoria Harbour Terminus and walk for about 8 minutes.

The nearest parking lot is Phase 1 of Olympia City (no parking discounts available). Parking at No. 1 Silver Sea is for residents only.

There are no age requirements for our facilities, but some have height requirements. Please WhatsApp 9716-5576 for details.

Hello, if your ticket was not purchased through our website, you will need to contact the platform where you purchased it.You need to read the platform's refund and rebooking policy; discounted tickets may not be refundable or rebookable. Thank you.

All tickets are non-refundable once confirmed.For tickets purchased through the official website: If you need to change the date, please comply with the website's "Terms and Conditions" and contact our customer service team for assistance.For tickets purchased through third-party platforms (such as Klook, KKday, etc.): Rescheduling or refund procedures are subject to the platform's terms and conditions. Please contact the platform's customer service team directly for inquiries.

Tickets will be available at the venue, but availability depends on whether there are private events such as private screenings on the day. To ensure smooth entry, it is recommended to make an online reservation before departure; please check the official website and social media platforms for the latest opening hours and special arrangements.

The majority of facilities within the venue can be accessed with a single ticket. A standard ticket includes access to over 20 sports facilities (excluding certain meals and classes). However, the following two specific items require an additional fee:Laser gun: $20/personSimulated racing: $38 / 15 minutes

Yes. The venue features a ball pit, a mini climbing wall, and a "ninja obstacle course," making it safe for young children to play.

Yes. The official website currently offers two professional and trendy sports courses: "Roller Skating" and "Skateboarding".

Suitable. Whether for children or beginners, professional coaches will provide guidance from basic to advanced levels.

This is a program designed for sports enthusiasts who want to visit frequently. After joining, they can enjoy specific admission pass benefits or exclusive discounts.

Please refer to the "Severe Weather Arrangements" page in the website navigation.

You can subscribe to our email by entering your email address at the bottom of our website, download the Super Sports Park APP, or follow SSP on Facebook and Instagram.

You can contact customer service by calling 3611 7628, sending a WhatsApp message to 9716 5576, or emailing cs@supersportspark.com .